Cigna Value Adds
Cigna makes it easy to be healthier.
Cigna offers so much more than your employer’s medical coverage. From helping you answer health questions 24 hours a day to a virtual team of health and wellness coaches, we’re here for you.
24/7/365 service
Whenever you need us, just call the toll-free number printed on the back of your Cigna ID card 24 hours a day, seven days a week, 365 days a year.Health Information Line
Have a health question? You can talk with a clinician 24 hours a day, seven days a week.Network of quality doctors
You can save money when you use a doctor, hospital or facility that’s part of your plan’s Cigna network. It’s easy to find quality, cost-effective care right where you need it. You can find a doctor right on Cigna.com or on the myCigna® website or app once enrolled.Preventive care covered 100% in-network
Getting and staying healthy is important. That’s why certain preventive care services are totally covered when you use an in-network doctor.Telehealth for 24/7 care
Cigna Telehealth Connection helps you get the care you need – including most prescriptions (when appropriate) – for a wide range of minor conditions. You can connect with a board‑certified provider via video chat or phone, when, where and how it works best for you.Cigna Veteran Support Line
This free hotline is available 24/7/365 to all veterans, their families and caregivers. No need to be a Cigna customer.
Call a Cigna One Guide representative during preenrollment to get personalized, useful guidance. Your personal guide will help you:
Easily understand the basics of health coverage
Identify the types of health plans available to you
Check if your doctors are in-network to help you avoid unnecessary costs
Get answers to any other questions you may have about the plans or provider networks available to you
The best part is, during the enrollment period, your personal guide is just a call away. Don’t wait until the last minute to enroll. Call 888.806.5042 to speak with a Cigna One Guide representative today.
With Transition of Care, you may be able to continue to receive services for specified medical and behavioral conditions with health care providers who are not in the Cigna network at in-network coverage levels. This care is for a defined period of time until the safe transfer of care to an in-network provider or facility can be arranged. You must apply for Transition of Care at enrollment, or when there is a change in your medical plan. You must apply no later than 30 days after the effective date of your coverage.
Omada is a digital lifestyle change program designed to help you lose weight, gain energy, and reduce the risks of type 2 diabetes and heart disease. The program surrounds you with the tools and support you need to make lasting, meaningful changes to the way you eat, move, sleep, and manage stress—one small step at a time.
You’ll receive the program at no additional cost if you or your covered adult dependents are enrolled in the company medical plan offered through Cigna, are at risk for type 2 diabetes or heart disease, and are accepted into the program.
If you have a chronic health condition you’ll develop a one-on-one relationship with a dedicated health coach, to help you:
Manage a chronic health condition, ranging from asthma and low back pain to depression and coronary artery disease, among many others
Make more educated decisions about your health and treatment options
Obtain information and resources about your condition
Save money on your medically related expenses
Create a plan to help improve your health, based on your personal goals
Understand medications and doctor’s orders
Identify the triggers that affect your condition
Know what to expect if you need to stay in the hospital